4 Ways to Contact THE PLN Call Center Number by Problem
The presence of a pln call center number makes it easier for residents to contact a state-owned electricity company when they want to file a complaint or ask about the premises it provides . As the name implies, this company is managed by the state so that all the electricity in the country is taken care of by the company.
Since it has a great responsibility for electricity , of course, this company must more actively provide satisfactory services to loyal customers. One of them is to provide users with the easiest way , when they want to contact them directly through the Call Center.
The phone number of the Pln call center, which can be contacted, is 123. With this number, each user can find information and complain about all issues related to his electrical services. Therefore, to make it clearer , what are the problems that can be solved through this figure, you should see the explanation here.
Description of pln 123 free service
Almost all Indonesians certainly cannot be distinguished from the services of this electricity company. Because everyone needs electricity to make ends meet. Therefore , in order to provide convenience to users, a phone number has been created that can be used by everyone.
As mentioned earlier, the phone number service is provided in order to maintain the quality and satisfaction of Indonesian citizens. With the increase in the number of consumers of electricity, this forces this electricity company to be better prepared to improve its quality.
When the quality deteriorates, many customers automatically start and switch to the use of solar energy. Therefore, pln call center devices are expected so that customers feel satisfied with all the services provided . Interestingly, you can use the service for 24 hours.
Thus, the service is completely unlimited and free to maintain the satisfaction of customers who want to ask questions or even complain about the lack of premises of this company . With this service, users can also directly order certain devices.
For example, you want to change electricity, install new and temporary connections, or even just want to notify when there is some kind of disturbance. Moreover, through this connection, customers can also find out the electricity bill every month without visiting the official office.
Examples of electrical interference thatcan be reported to the PLN call center
As for examples of interference, there is really no limit to the complaints of users who want to report their problems to pln . Because, of course, every problem caused by electricity has a significant impact on the day-to-day operations of the community, especially at night. Here’s an example of a problem that can be given :
- A power outage is one of the most alarming types of problems. This problem with the failure of the light may have occurred due to the fact that the power supply was lost from the central machine. So that as a result, consumers do not have electricity and eventually catch fire .
- Power surge is also the most annoying problem with electricity, since it can lead to an increase in voltage up to 2 times the original size. The cause of this problem is usually due to a lightning strike to disturb the tension.
- When you encounter SAG power supply issues, you can contact the PLN call center directly, as this problem cannot be underestimated . When this problem occurs when the voltage is high or even the voltage drops to 80%, you need to report it. This interference is due to the fact that you use electricity that exceeds its power.
- One of the most common , but rare problems is excessive and insufficient tension. Although this does not cause the light to be turned off, unfortunately, this problem can actually cause constant problems. This means that the electronic equipment in the house is quickly damaged.
- Another electrical problem that can be conveyed is the noise of the power line. That is, when the electric wave has problems with many things. For example, since the process of electrical wiring is not suitable, there is interference from radio frequency, and lightning strikes everyone at once.
How to contact the PLN Call Center
There are many problems that can be complained about to the PLN service at once. So you no longer have to worry if you are facing electrical problems at home or anywhere else. So you can contact the company via the Internet, then various problems are immediately solved. Here’s how to contact the Call Center:
- To contact the head office, you can call 123. This method has proven to be effective in helping to overcome electricity problems in the house before using the services of an electrician at an expensive price. So, just pass the complaint, then the PLN officer immediately jumped into the place of the problem. This service can be accessed for 24 hours.
- In addition to going through the number 123, you can also use the area code to contact the PLN Call Center. The trick is to add the code of the area where you live , followed by the number 123. This method turned out to be faster , to be able to handle it directly, than to simply press the 123 button.
- All electrical problems and complaints can also be solved by contacting PLN through the e-mail You can contact them through pln123@pln.co.id or check directly on the official website at www.pln.co.id. Here there will be a quick response to each problem.
- Another way to connect with this company is directly through its social media. So there are many ways to communicate with this company. One of them is via Facebook and Twitter. All proposals of criticism can be transmitted directly through @pln_123 or PLN 123.
Advantages of PLN call center services
Thanks to the amenities of the call center, which are provided by this state-owned company, it certainly brings many benefits to all customers and employees. That is why this service is considered the best solution for quickly solving all electrical problems. Here are the advantages!
- The presence of this latest service makes all the devices of this company even more centralized. Since after dialing phone number 1, all customers can contact the central pln office directly and file a complaint or when they want to add devices to the service in their home.
- Since the system is centralized, this PLN call center is more integrated with its services. That is, this company is more modern, since everyone can directly non-stop contact their official contacts without paying credit immediately. So there are no class restrictions here, because everything is served.
- Thanks to this latest service, it is easier for all customers to meet their needs without leaving home. Interestingly, the device can be used by anyone without credit. So everyone who wants to directly ask for help does not need to think about the cost of contacting him, because everything is free.
Looking at the above explanation , it can be concluded that all current electrical problems can be overcome more easily and practically. Only by phone and for free press the PLN 123 call center, then all electrical problems can be solved immediately at any time non-stop.